Shipping

We offer shipping within the United Kingdom only. Orders will be processed within 2-3 business days and shipped via our chosen carrier. Shipping costs are calculated at checkout based on the weight and size of your order.

Please note that delivery times may vary depending on your location and the carrier's delivery schedule. We cannot be held responsible for any delays caused by the carrier or customs.

If your order does not arrive within the estimated delivery time, please contact us on Instagram @ten8life and we will do our best to assist you.

RETURNS

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item(s), we offer a 14-day returns policy from the date of delivery.

To initiate a return, please contact us on Instagram @ten8life with your order number and reason for return. We will then provide you with a returns address and instructions on how to return your item(s).

Please note that the item(s) must be returned in their original condition with tags attached and in the original packaging. We reserve the right to refuse returns that do not meet these criteria.

Once we receive your returned item(s), we will inspect them to ensure they meet our returns policy criteria. If the return is approved, we will process a refund to your original payment method within 14 business days.

Please note that we do not cover the cost of return shipping. It is your responsibility to ensure that the item(s) are returned to us safely and securely.

If you have any questions or concerns about our shipping and returns policy, please do not hesitate to contact us on Instagram @ten8life